Feedforward rather than feedback
Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…
A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared themselves to the hilt, while others believe that attendance is enough, it is easy to have a clash. When we know how formal the meeting is supposed to be, it becomes easier both to prepare and to participate. The concept of the level of formality fulfils the same function as a dress code, and a lot can be gained if it is made clear to the participants before the meeting. It is particularly easy to misunderstand the level of formality when the participants in the meeting have different cultural backgrounds. It is also in these contexts that it is particularly important to clearly communicate the level of formality to all participants. Read more about the Chadberg scale, which you can use to clarify how formal a meeting is, in our recently published Möteskokboken 3 by Erik Mattsson and Pia Moberg. There you can also read about how you can then think about meeting rules.
Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…
Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…