Other news

Authorities are not just about law and justice

Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…

Conversation Skills

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Mirror

Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…

Conversation Skills

Meeting Skills

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A morning in Asia and an afternoon in the Americas

Currently, we are running our digi-physical course in Presentation Skills. Today, at the midpoint of the 28-day program, we held a digital Q&A session where participants received answers and feedback…

Presentation Skills

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