Talkback
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…
A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared themselves to the hilt, while others believe that attendance is enough, it is easy to have a clash. When we know how formal the meeting is supposed to be, it becomes easier both to prepare and to participate. The concept of the level of formality fulfils the same function as a dress code, and a lot can be gained if it is made clear to the participants before the meeting. It is particularly easy to misunderstand the level of formality when the participants in the meeting have different cultural backgrounds. It is also in these contexts that it is particularly important to clearly communicate the level of formality to all participants. Read more about the Chadberg scale, which you can use to clarify how formal a meeting is, in our recently published Möteskokboken 3 by Erik Mattsson and Pia Moberg. There you can also read about how you can then think about meeting rules.
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…
Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…
Last week Ordrum’s Erik Mattsson led a session on the theme “Communication in the Leadership Role” as part of Uppsala University’s program Leading and Developing in Academia, arranged by the Career…