Conversation Skills

Good conversations get remembered, bad conversations are never forgotten. Our live simulator – Communication Lab – lets you practise tricky situations with real actors. We help you improve your people skills.

lecture / webinar

Communication - Easier Said than Done

Why is it that it’s so easy for us to misunderstand each other? Is it to do with our behaviour? Or is it the words we use? And how are we really interpreting what other people are doing and saying? Are people who look angry really always angry? And what about the ones who look tired?

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leadership seminar

Communication for Leaders

Good leadership is very demanding. You need strategic skills and financial knowledge. You need to be goal-oriented and know your organisation. You also need to be able to deliver good results. To achieve all this, you need to be able to make others grow and collaborate. In short, it’s all about communicating well.

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Signpost

  Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…

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Management team’s communications skills are key

Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…

Conversation Skills

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Presentation Skills

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Mirror

Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…

Conversation Skills

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