Authorities are not just about law and justice
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
lecture / webinar
Communication - Easier Said than Done
Why is it that it’s so easy for us to misunderstand each other? Is it to do with our behaviour? Or is it the words we use? And how are we really interpreting what other people are doing and saying? Are people who look angry really always angry? And what about the ones who look tired?READ MORE ⟶
leadership seminar
Communication for Leaders
Good leadership is very demanding. You need strategic skills and financial knowledge. You need to be goal-oriented and know your organisation. You also need to be able to deliver good results. To achieve all this, you need to be able to make others grow and collaborate. In short, it’s all about communicating well.READ MORE ⟶
Take our Culture Barometer and compare your results with a couple of colleagues. If your answers differ significantly, it’s time to establish some ground rules to avoid cultural clashes.
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Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…
Signpost
Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…
