Authorities are not just about law and justice
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
You have to talk about the ‘elephant in the room’ – the big thing that everyone knows but doesn’t want to talk about. But if you do that, the colossal animal becomes so much smaller.
For example: If I, as a speaker, know that there is anxiety in the room: verbalise the anxiety. If there is a conflict in the group – tell me you know about it. If someone thinks I’m too old for my position: mention it, preferably with a twinkle in my eye, as when President Biden recently said that he “although it doesn’t show, been around for a while”.
This was one of many simple techniques we talked about during two half-day workshops on presentation skills at Lund Municipality. Thank you for the trust – and good luck in your important mission in the service of citizens.
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
If you want to practise your rhetorical skills, there are plenty of useful tools available. One of our favourites is Google Gemini. You can ask the AI to analyse a…
Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…