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Karelian Pie

You know you’re in Finland when Karelian pies are served for breakfast. Erik Mattsson had the privilege of spending a day in Finland with a global management team: “This is…

Presentation Skills

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Feedforward rather than feedback

Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…

Conversation Skills

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Storyselling – when you go from selling a product to selling a service

Philips sells light, not lamps. SKF sells rotation, not ball bearings. Rolls-Royce sells power per hour, not aircraft engines. It is becoming increasingly common, and there are good reasons, for…

Presentation Skills

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