Mirror
Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…
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When experts talk to experts
What if the communicator is an expert? And what if the expert you’re talking about doesn’t want to let you This was the theme of today’s workshop in an unusually…
It takes a while for the penny to drop.
Nobody thinks it’s strange when a child falls off their bike while learning to ride it. Or when they swallow water while learning to swim. Or when they read slowly…