Dress code for meetings
A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared thoroughly while others believe…
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Slides, manuscript and documentation
A recurring pattern emerges, particularly in academia: manuscripts, documentation and slides become intermingled. Rather than making use of their three different functions: DOCUMENTATION should be readable by someone who wasn’t…
Talkback
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…