Authorities are not just about law and justice
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
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Can you learn presentation skills through e-learning?
To want to learn, you need motivation. And being alone in front of a computer is not always the best motivator. That’s why we’ve built our hybrid presentation skills course…
Signpost
Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…