Authorities are not just about law and justice
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
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Management team’s communications skills are key
Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…
Dress code for meetings
A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared thoroughly while others believe…