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It takes a while for the penny to drop.

Nobody thinks it’s strange when a child falls off their bike while learning to ride it. Or when they swallow water while learning to swim. Or when they read slowly…

Conversation Skills

Meeting Skills

Presentation Skills

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Signpost

  Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…

Conversation Skills

Meeting Skills

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Mirror

Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…

Conversation Skills

Meeting Skills

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