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Authorities are not just about law and justice

Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…

Conversation Skills

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Dress code for meetings

A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared thoroughly while others believe…

Conversation Skills

Meeting Skills

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2000-04: CHAMPS

For several years, we had the privilege of working with the Chalmers Advanced Management Programme (CHAMPS), which was Chalmers’ organisation for external leadership training. Erik Mattsson delivered several training courses…

Presentation Skills

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