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Authorities are not just about law and justice

Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…

Conversation Skills

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A reminder to us all

During today’s course for PhD students in popular science presentations at Chalmers University of Technology, the coffee cups were given a starring role.

Presentation Skills

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Talkback

Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…

Conversation Skills

Meeting Skills

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