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Mirror

Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…

Conversation Skills

Meeting Skills

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2000-04: CHAMPS

For several years, we had the privilege of working with the Chalmers Advanced Management Programme (CHAMPS), which was Chalmers’ organisation for external leadership training. Erik Mattsson delivered several training courses…

Presentation Skills

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Authorities are not just about law and justice

Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…

Conversation Skills

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