Karelian Pie
You know you’re in Finland when Karelian pies are served for breakfast. Erik Mattsson had the privilege of spending a day in Finland with a global management team: “This is…
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Signpost
Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…
Slides, manuscript and documentation
A recurring pattern emerges, particularly in academia: manuscripts, documentation and slides become intermingled. Rather than making use of their three different functions: DOCUMENTATION should be readable by someone who wasn’t…