Authorities are not just about law and justice
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
Currently, we are running our digi-physical course in Presentation Skills. Today, at the midpoint of the 28-day program, we held a digital Q&A session where participants received answers and feedback on the challenges they faced during the program. Since the participants are spread across the globe we held two sessions, one the morning and one in the afternoon. In two weeks, the program will conclude with a coaching session. Before that, the groups will meet in a workshop to practice their presentations.
Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…
Philips sells light, not lamps. SKF sells rotation, not ball bearings. Rolls-Royce sells power per hour, not aircraft engines. It is becoming increasingly common, and there are good reasons, for…