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Talkback

Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…

Conversation Skills

Effective Meetings

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Authorities are not just about law and justice

Authorities are not just regulations and decisions. They are people who meet people. And in every meeting – in-person or online – the image of public service is shaped. When…

Conversation Skills

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Management team’s communications skills are key

Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…

Conversation Skills

Effective Meetings

Presentation Skills

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