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Feedforward rather than feedback

Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…

Conversation Skills

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Dress code for meetings

A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared thoroughly while others believe…

Conversation Skills

Meeting Skills

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Signpost

  Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…

Conversation Skills

Meeting Skills

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