Mirror
Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…
Other news
What an adventure!
Over an 18-month period, ten talented young professionals taking part in SKF’s global trainee programme had the opportunity to work at three different locations around the world, including Malaysia, Mexico,…
Signpost
Signpost means explaining your intention before you speak. This makes it clear to your audience what they should listen for – and it also makes what you say more…