Return policy

COMPLAINT

If the product is faulty, you must make a complaint to us via e-mail as soon as possible. If the letter/package is damaged during delivery, you must immediately make a complaint to your delivery point.

RIGHT OF WITHDRAWAL

You have a 14-day right of cancellation/exchange on ordered goods. The condition is that the item is undamaged and unused. Any seal must not be broken.As the customer, you are responsible for the return shipping. Refunds are made to the specified account after we have received the returned item.