Some things never change
In one of the last assignments of the semester, Ordrum’s Erik Mattsson visited Stockholm School of Economics Executive Education: I have stood in many phone booths over the…
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Talkback
Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…
Which role do you take?
Three hundred people in Chalmers’ largest lecture hall. Everyone is standing, talking over one another, and laughing. Some are being negative, blocking everything that is said. Deliberately. And they’re doing…