Mirror
Mirror means mentioning what you think you see, without judging, to show that you want to try to understand. This is a simple way to start a conversation. In safe…
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Dresscode for meetings
A common reason why meetings go wrong is that we have different perceptions of what is expected of us as participants. If some people have prepared themselves to the hilt,…
Management team’s communications skills are key
Time to develop your management team’s communication skills? The success of an organisation depends on a well-functioning management team. During the spring, we have worked with several management teams who…